Minsk, Minsk, Belarus
Summary
Analyzed user and operational data to generate insights and support strategic decisions within software development services.
Highlights
Developed analytical dashboards to monitor key performance indicators
Collaborated with multi‑disciplinary teams to improve service delivery efficiency
Minsk, Minsk, Belarus
Summary
Provided technical support for software products, resolving user inquiries and troubleshooting technical issues.
Highlights
Maintained high customer satisfaction through prompt and accurate issue resolution
Documented recurring technical issues to inform product improvements
Moscow, Moscow, Russian Federation
Summary
Supported e‑learning platform operations, ensuring technical stability and assisting with user support within an online tutoring environment.
Highlights
Assisted in platform maintenance and resolved technical disruptions
Enabled smooth user experience by coordinating with internal teams
Customer Specialist
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Summary
Handled customer interactions and service delivery for private leasing clients.
Highlights
Managed client communications and service requests
Ensured client satisfaction through timely responses
Minsk, Minsk, Belarus
Summary
Provided administrative and customer service support in a banking environment.
Highlights
Assisted customers with account inquiries and transactions
Supported daily bank operations
Dashboards, KPI monitoring.
Troubleshooting, User Support.
Platform Maintenance, User Support.
Spanish, English, Russian.